AMC TERMS AND CONDITIONS
- Under this Annual Maintenance Contract OKAYA POWER PVT. LTD., Udyog Nagar, Rohtak Road, New Delhi - 110041(India) Ph; 01147451500, undertakes to maintain your NASAKA Water Purifier in satisfactory working condition.
- The Contract covers 2 times visit of service engineer when required in the event of any break down of the purifier on receipt of complaint from the customer.
- All Electrical, Mechanical and consumables parts shall be covered free repair/replacement, if found necessary as per terms.
PLATINUM AMC (Rs.4,900/-)
- Free repair/replacement, every-time on electrical parts and one time on RO membrane/consumable parts.
- Service/visit charges not applicable.

GOLD AMC (Rs.4,200/-)

- Only one time free repair/replacement on electrical parts and RO membrane/consumable parts.
- 20% Discount on second time of electrical parts and RO membrane/consumable parts.
- Service/visit charges not applicable.
SILVER AMC (Rs.3,700/-)
- Only one time free repair/replacement on electrical parts/consumable parts. (Exclude RO membrane, booster pump, SMPS and mineral cartage)
- 20% Discount on RO membrane, booster pump, SMPS and mineral cartage only one time.
- 15% Discount in ≥ 2nd time replacement on electrical parts and RO membrane/consumable parts.
- Service/visit charges not applicable.

SEASONAL AMC (Rs.2,000/-)

- 20% Discount on RO membrane, booster pump, SMPS and mineral cartage only one time.
- 15% Discount in ≥ 2nd time replacement on RO membrane, booster pump, SMPS and mineral cartage.
- Service/visit charges not applicable.
- The rate of Annual Contract charge will be paid including 12.36% Service Tax.
- In case AMC HAS NOT BEEN RENEWED WITHIN ONE MONTH OF EXPIRY THEN CUSTOMER WILL HAVE TO PAY Rs. 250/- as service charge + cost of spares, if any.
- Contract charges are payable in advance by cash or demand draft drawn in favor of OKAYA POWER PVT. LTD. shall be realized before the commencements of the contract period.
- In case of change of address we will be happy to assist you with installation at new address if possible on a nominal charge of Rs. 500/- Please check about such possibility at our call center, In any case kindly register your new address at our call centre for uninterrupted after sales services.
- The contract is not transferable in the event of resale /gift to any other person .Also we will not be able to refund the money before expiry of AMC Period once the contract is taken.
- NASAKA will not be responsible / liable for any defect arising from misuse, negligence, accident, fire, floods and damage caused during shifting or transportation.
- Renewal of this contract after its expiry will be at the sole discretion of the company and will depend upon model/age of the products.
- No employee or business partner of NASAKA has any authorityto waive or vary any of the terms of this contract.
- All disputes are subject to jurisdiction of Delhi courts only.
- For quick service, we request you to contact at:-
Toll Free No. : 1800 102 8808 I Missed Call Alert: 9313141414
E-MAIL: helpline@okayapowerltd.com I SMS: 98 70 90 20 20